Docs / Account and billing
Your account
Manage your profile, the ways you sign in, and the verification steps that let you publish lenses.
Your profile
Open Settings then Profile to set your name and avatar. This is your private identity - it is how Mindola addresses you inside the app. You can change either at any time, and changes apply across the app immediately without affecting any lens you have already published.
Your account name and avatar are never shown to lens visitors. What visitors see is set per lens in the lens builder, so you can share under a different name, or a brand, without touching your account profile. See Appearance and tone.
Creating an account
The sign-up form asks for an email address and a password, and for one tick box: you confirm that you are 16 or older. Mindola cannot create the account without it, so the Create account button tells you if you have missed it.
Sixteen is the age at which someone can agree to this kind of service on their own under Dutch and EU rules. Under that age, Mindola is not for you yet.
Under the form you will find links to the Terms of Service, the Acceptable Use Policy, and the Privacy Policy. Going ahead means you accept all three. They are worth a look before you start, especially the Acceptable Use Policy if you plan to publish a lens.
Ways to sign in
There are three ways to get into your account:
- Password - enter your email and password.
- Google - tap Continue with Google.
- Email link - get a one-time sign-in link in your inbox, no password needed.
Sign in with an email link
- On the sign-in page, tap Sign in with an email link instead.
- Enter your email and tap Send sign-in link.
- Open the email and tap the link. You are signed in automatically.
The link works for 30 minutes and can be used once. If it expires or you have already used it, just request a new one. If you do not have an account yet, clicking the link creates one for you and verifies your email at the same time.
Forgot your password? Use the email link to get in now, then set a new password from Settings then Profile, or use the forgot password option on the sign-in page.
Setting a new password signs you out everywhere else. Every other browser and device that was signed in has to sign in again with the new password. That is the point: if someone else had got into your account, changing your password is what removes them.
Which email addresses work
Mindola checks your address when you create an account, before it sends anything to it. A few kinds are turned away:
- Addresses with a plus tag, like
you+mindola@gmail.com. Use the plain version instead. - Temporary and throwaway mail services. Confirmation links sent to these almost never get opened, so the account can never publish a lens.
- Domains with a typo, such as
gmial.comorhotmial.com. Check the spelling and try again. - Domains with no mail server. If nothing at that domain can receive mail, your confirmation email would never arrive.
This check runs only when you create an account. If you already signed up with a plus tag, your account keeps working exactly as before, and signing in is unaffected.
If your address is turned away and you think that is wrong, contact support and we will sort it out.
Verification
Lenses are public pages, so Mindola asks for two things before you can publish or reactivate one:
- A confirmed email, so Mindola can reach you and the account belongs to a real person.
- A confirmed phone number, one per account. This is the simplest way to keep impersonation off the platform.
You can also link identity providers (Google, GitHub, LinkedIn) to your account. Each one you connect lights up the “Verified” pill on your lens page, so visitors can see at a glance that the lens is operated by who it claims to be.
Open Settings then Verification to work through the three sections.
If your email is not confirmed yet, tap Send confirmation email. Click the link in the mail once and you are done. Email verification persists until you change your email address.
Phone
Type your number with the country code, for example +31612345678. Tap Send code and you get a 6-digit code by SMS. Type the code and tap Verify.
The number is yours and yours alone. If another account already verified the same digits, Mindola tells you and asks you to use a different one.
Identity providers
Click Connect next to Google, GitHub, or LinkedIn. You are taken to that provider’s normal sign-in screen. Approve the read-only request and you return to Settings with the provider linked.
Each connected provider adds a small badge to your lens page. Disconnect at any time and the badge disappears immediately.
What Mindola stores
- The verified email address.
- The phone number in international format, one per account.
- For identity providers: the provider name, your handle on that platform, and the time you linked it. Mindola never stores provider passwords and never posts on your behalf.
You can delete the phone number or any identity provider link at any time.
Try this
Verify your email and phone, then publish a lens and connect at least one identity provider. Open your lens in an incognito tab: the “Verified” pill now shows which providers vouch for you.